Ask the Expert

How important is ERP training?

Many studies have revealed the fact that less number of ERP implementation has a smooth introduction that delivers the anticipated benefits. The remaining firms either experience teething problems or a significant shortfall in delivered benefits and the difference between the successful and the rest is better training.

Everyone knows that training is important, especially the ERP software vendors. They also charge the firms separately for training session. The third-party training firms, who conduct courses on how to operate an ERP vendor's system, also know the important of training. Today training methods available in the market are plenty - on-site training, web-based virtual classrooms, computer-based training, knowledge warehouses, video courses, self-study books, context sensitive help screens - an almost endless menu to suit almost every need and budget.

The training should impart to the users the ability to figure out the underlying flow of information through the business itself. The program should explain the ERP basics, the business processes, how the ERP system functions, how it automates the business processes, how the action of a user affects the entire organization and so on. The focus should shift from mere training to providing education and with greater emphasis on education. Education will tell the users why they are doing it and will help in winning support for the project as it will enlighten the users.

Other questions:
What are the various pre-requisites of ERP?
What is the role of technology in the ERP selection criteria?
How to prepare an organization for ERP implementation?
Should SMEs implement ERP system?
What is meant by enterprise application integration?
What are the roles and responsibilities of ERP vendors?
How is the cost of ERP implementation built up?
What is the difference between ERP and tools for ERP?
What is the typical implementation time frame for ERP system?
What are the difference between service and manufacturing industry?
Why ERP is considered to be the backbone of e-business?
Why can't companies develop their own ERP packages?
What are some key areas in which ERP systems can yield additional cost savings?

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Common ERP Myths

ERP means more work and procedures

ERP will make many employees redundant and jobless

ERP is the sole responsibility of the management

ERP is just for the Managers/Decision-makers

ERP is just for Manufacturing Organizations

ERP is just for the ERP implementation team

ERP slows down the organization

ERP is just to impress customers

ERP package will take care of everything

One ERP Package will suit everybody

ERP is very expensive

Organization can succeed without ERP

 

 

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